Chapter 1
Q1. What are the characteristics of the modern business environment?
The modern business environment involves an integration of management an information technology.
Q2. What is meant by a web-based, global platform, what does it provide, and how has it affected business?
A web based global platform enables individuals to connect , compute, communicate, collaborate and compete everywhere and anywhere, anytime and all the time; to acess limited amounts of information; services and entertainment; to exchange knowledge and to produce and sell goods and services. This global based platform provides a communication system that is without boundaries. It has effected business through globalisation, where all businesses with the use of the world wide web are able to compete, communicate and acess information on a global scale.
Q3. What are the main pressures that characterize the modern global business environment?
Market pressures, these include; having a global economy and strong competition, the changing nature of the workforce and the power of consumers to be informed. Technology pressures include; technological innovation and obsolescence and information overload. There are also Societal, Political and legal pressures these include social responsibility and compliance with government regulations.
Q4. What are/discuss some of the common, IT oriented organizational responses to these pressures?
· Strategic system (help increase market profit, negotiate with supplier and prevent competitor from entering the market)
· Costumer focus (Provides superb costumer service, IT is designed to keep the costumer happy)
· Make-to Order and Mass Customization (provide customized products and service, at a reasonable cost to satisfy costumers needs and wants)
· E-Business and E-commerce
Q5. How are IT architecture and IT infrastructure are interrelated.
The IT architecture integrates the information requirements of the overall organization and all individual users it also integrates the IT infrastructure and all applications. An organizations IT infrastructure are all the physical facilities IT components, services and management.
Q6. Is the Internet an infrastructure, an architecture, or an application program? or something else. Why?
The internet is a web based information tool.